A Comprehensive Guide to Emergency Services Contacts Across South Africa

South Africa boasts a robust emergency services network, ensuring prompt assistance in critical situations. Whether facing a fire, medical emergency, or security threat, knowing the appropriate emergency number can make a world of difference.

A Comprehensive Guide to Emergency Services Contacts Across South Africa

This guide provides a breakdown of emergency services contacts across all South African provinces, including national services, provincial police, and local municipality or metro department numbers.

Why Act Quickly in an Emergency?

Swift action during emergencies saves lives and minimizes damage. Calling the appropriate emergency service immediately allows for:

  • Faster Response: Prompt notification ensures resources are dispatched quickly.
  • Reduced Damage: Early intervention by firefighters or medical professionals can significantly lessen the impact.
  • Life-Saving Action: Timely medical attention can be the difference in a medical emergency.

National Emergency Numbers:

  • 101 (Nationwide): This primary emergency number connects you to Ambulance, Fire, and Police services depending on your needs.
  • 082 911 (Nationwide): This number is an alternative for private ambulance services in medical emergencies.
  • 082 999: This dedicated line connects you with the National Sea Rescue Institute (NSRI) for maritime emergencies.
  • *134# (Cell Phone): Report road accidents or roadblocks using this Cell Phone Network Service.


  • Save 101 on your phone for immediate access.
  • Stay Calm: When calling emergency services, provide clear and concise information about the situation and your location.

Provincial Police Services:

South Africa has separate police services for each province. Here's a list with contact details:

  • Eastern Cape: 082 600 1011 (South African Police Service Eastern Cape)
  • Free State: 082 3011 (South African Police Service Free State)
  • Gauteng: 0800 10111 (South African Police Service Gauteng)
  • KwaZulu-Natal: 082 433 3111 (South African Police Service KwaZulu-Natal)
  • Limpopo: 082 565 6500 (South African Police Service Limpopo)
  • Mpumalanga: 082 449 8420 (South African Police Service Mpumalanga)
  • Northern Cape: 082 556 7446 (South African Police Service Northern Cape)
  • North West: 082 566 0911 (South African Police Service North West)
  • Western Cape: 0860 10111 (South African Police Service Western Cape)

Municipal and Metro Department Contacts:

Many municipalities have established additional emergency contact lines. Due to frequent changes, it's recommended to visit your municipality's website for the most up-to-date information. Here are some resources to get you started:

  • Municipal Websites: Search online using "[Your Municipality Name] Website"
  • South African Local Government Association (SALGA): https://www.salga.org.za/

Additional Emergency Services:

  • Poison Control: 0861 555 (Nationwide)
  • Child Abuse Hotline: 0800 007 080 (Free call)
  • Gender-Based Violence Command Centre: 0800 150 150 (Free call)

Stay Informed and Prepared:

Here are some informative resources for emergency preparedness:

By familiarizing yourself with these emergency services contacts and resources, you can ensure a swift and effective response during critical situations. Remember, a little preparation can significantly impact the outcome of an emergency.

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